At PRO MAX SPORTS, we are committed to providing high-quality products and customer satisfaction. If for any reason you are not satisfied with your purchase, please review our Return & Refund Policy:

1. Returns:
We accept returns for items that are defective or damaged upon arrival. To initiate a return, please contact us within [number of days] days of receiving the product. The item must be unused, in its original condition, and in its original packaging.

2. Non-Returnable Items:
Please note that certain products, such as custom-made or personalized items, are not eligible for return. We also do not accept returns on items that have been used or opened unless defective.

3. Refund Process:
Once we receive the returned item, it will be inspected, and we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within [number of days] business days.

4. Exchange Option:
If you would prefer an exchange instead of a refund, please let us know when contacting us for a return. We will do our best to accommodate your request depending on product availability.

5. Shipping Fees:
Shipping costs for returning items are the responsibility of the customer unless the product is defective or damaged upon arrival. We recommend using a trackable shipping service for your return to ensure its safe delivery.

6. Damaged or Defective Products:
If you receive a damaged or defective product, please contact us immediately. We may offer a replacement or refund depending on the situation. Please provide photos of the damaged item and the packaging for a faster resolution.

7. How to Contact Us:
To request a return, refund, or exchange, please contact us at Contact Us.

By making a purchase, you agree to the terms outlined in this Return & Refund Policy.